A Warm Welcome!
Welcome to Moon River. We are delighted that you are considering joining us for a cruise on the River Shannon.
Our mission is to provide memorable, comfortable, and inclusive experiences that allow every guest to enjoy the beauty and atmosphere of Carrick-on-Shannon in a welcoming and relaxed way.
This Access Welcome Guide has been carefully designed to provide useful information about our services, facilities, and accessible features so you can plan your visit with confidence.
We recognise that every guest is unique, and our team is always on hand to provide personalised support before and during your trip.
We look forward to welcoming you aboard Moon River.
Moon River Team
Family-run passenger cruiser, Carrick-on-Shannon
Contact Information
If you would like more information about accessibility or require assistance with planning your visit, please don’t hesitate to contact us.
- Telephone: 071 962 1777
- Email: info@moonriver.ie
- Website: moonriver.ie
Social Media
- Facebook: Moon River
- Instagram: @moonrivercruises
Our team aims to respond to accessibility-related enquiries within 2 business days.
Getting Here
By Car
- Carrick-on-Shannon is easily accessible by road
- Parking options may be available nearby, depending on your visit time
- If you require help with arrival or drop-off, please contact us in advance so we can advise on the best option
By Train
- The nearest railway station is Carrick-on-Shannon
- If you are travelling by rail, please check the latest service information before you travel
- Assistance may be available through the train operator for passengers with reduced mobility
By Bus
- Bus services connect Carrick-on-Shannon with surrounding towns and larger cities
- If you are travelling by bus, please check route times and accessibility details before your journey
- Let us know in advance if you need help planning your arrival
By Taxi
- Local taxi services operate in and around Carrick-on-Shannon
- If you require a taxi with accessibility features, we recommend booking in advance where possible
By River Cruise
- Moon River operates on the River Shannon in Carrick-on-Shannon
- If you have any accessibility questions about boarding or your time on board, please contact us before your visit
- We will always do our best to help make your experience as comfortable as possible
Nearest Airport
- The nearest airport is Ireland West Airport Knock, approximately 1 hour by car
- Dublin Airport is also accessible, approximately 2 hours by car
- Airport assistance services are available for passengers with reduced mobility (advance booking advised)
- Accessible taxis and private transfers may be arranged in advance where possible
Nearby Accommodation
- Accessible accommodation options are available in and around Carrick-on-Shannon
- Step-free access rooms and accessible bathrooms may be available depending on the provider
- Please contact accommodation providers directly for detailed accessibility information
Key Accessibility Features
General Overview
Moon River aims to provide a comfortable and welcoming experience for all guests.
- Staff are trained in disability awareness and inclusive customer service
- We aim to support guests with accessibility requirements wherever possible
- Emergency plans are in place to support guests with accessibility requirements
- Guests are encouraged to contact us before booking if they have specific needs
- We will do our best to provide clear information in advance so you can plan your visit with confidence
On Board
- Seating arrangements may be discussed in advance where possible
- Assistance can be provided during boarding and disembarking
- If you use mobility aids or require additional support, please let us know before your visit
- We aim to help guests enjoy their time on board in a safe and comfortable way
- Safety information is provided before departure
Family and Group Visits
- Moon River welcomes families, friends, tour groups, and private parties
- If anyone in your group has accessibility requirements, please contact us ahead of time
- We will do our best to make suitable arrangements where possible
- Private group cruises may be arranged for guests requiring additional support or flexibility
Comfort and Support
- Breaks and adjustments may be possible depending on the cruise and group booking
- Guests are welcome to ask questions before their visit
- We want everyone to feel supported, informed, and comfortable
- Quiet seating areas may be available depending on the cruise type
- Information can be provided in digital format on request
Additional Accessibility Features
- Assistance dogs are welcome on board, subject to advance notice
- Staff are trained to assist guests during boarding, disembarking, and emergency situations
- Flexible arrangements may be possible depending on cruise schedules and guest requirements
- Guests are encouraged to contact us in advance to discuss any accessibility or mobility requirements
Gallery of Images
Guests can view a selection of images from our cruises throughout our website and social media channels. This allows visitors to preview the vessel, atmosphere, and experiences before booking.
About Moon River
Moon River is a family-run passenger cruiser based in Carrick-on-Shannon. We have been in the industry for over 25 years and have always loved bringing joy and adventure to locals and visitors.
Our cruiser offers a memorable way to experience the River Shannon and see what Carrick-on-Shannon has to offer.
Moon River is built to high safety standards and is compliant with the latest Department of Marine regulations. When you cruise with us, you know you’re in safe hands.
Emergency and Medical Information
- If you feel unwell during your visit, please alert a member of staff immediately
- Local medical services are available in Carrick-on-Shannon
- The nearest hospital with emergency services is located in Sligo
- Local GP and pharmacy services are available in Carrick-on-Shannon
- If mobility equipment or additional support is required, we recommend arranging this in advance where possible
- If you have any health or mobility concerns, please let us know in advance so we can better support you
Testimonials
“This trip was awesome, spotless, friendly, fun and safe, and most of all very entertaining. There was a young man on board singing songs with his guitar, he was very impressive. My only negative was that the bar on board was very expensive.”
— Sean McMahon
“Easy to book an electric boat for the afternoon with Carrick Day Boats, through Moon River. Good instructions and safety brief, short tuition on boat handling. Gorgeous afternoon sailing down the Shannon to Leitrim and back. Lovely unique experience, would recommend.”
— Sarah S
“Wonderful afternoon trip for adults and children. Short 1 hour cruise up the River Shannon with entertainment and a bar on board. The captain was so friendly and welcoming and all the children in our party got to drive the boat, which they loved. Nice, relaxing activity for all involved.”
— AnneMarie Brogan
“We had a very enjoyable trip on Moon River. The gentleman who entertained us was very knowledgeable about the landscape. He was brilliant and had everybody smiling and singing along. What a way to spend an afternoon.”
— Maureen Gannon
Formal Approval of this Accessibility Statement
This Accessibility Statement is approved by:
Moon River
Main St,
Townparks,
Carrick-on-Shannon,
Co. Leitrim,
N41 N9W4
Date: 6 May 2026